There are two additional items you can choose for what you like about this company - Responsiveness and Value. Only allowed to pick 3, but would have chosen all five. I had the pleasure of meeting Lisa after she had pressure cleaned my neighbor's house. She came over to mine, looked at what I needed done, gave me a price and have me on their schedule. In the meantime, they were removing neighbor's hot tub the next day. Asked if they could do mine too. They were here at the time they said they would be here. Removed my hot tub for a price comparable to a previous quote I had, and they did it without having to remove my fence which would have been necessary by the other company. They had everything completely cleaned up afterward. They get the job done and are very pleasant to work with. Wouldn't hesitate to call on them again.